Website Languages
- The Languages provided on the website is provided by Google Translation, so please if you want to make sure of any of the terms or payment.. make sure to double check the pricing table and any sensitive content in English as it is the main language of the website, and for further more personalized assistance, please do not hesitate to contact us directly using our email or contact form.
Privacy Policy
Real Egypt is aware of the privacy and personal data of its customers and does its best to assure that all information is handled in a responsible manner.
Data collection and use
The company collects only the personal information that is necessary for operational and service delivery purposes, such as:
Client name
Contact details (email and phone number)
Travel details and preferences
Passport information when required for bookings and permits
Personal data is collected through direct communication with clients and partner agencies
Data storage and access
Customer data is stored digitally on company systems and official communication platforms. (e.g . Odoo – Google drive)
Access to personal data is given to authorized staff (operations, reservations, and management), on a need-to-know basis.
Printed documents containing personal data, when required for operational reasons, are kept securely.
Data protection
Customer information is not shared with third parties unless required for service delivery (e.g. accommodations, transport providers, governmental permits).
Personal data is not sold or used for external marketing purposes.
Compliance and awareness
Staff are informed about the importance of data confidentiality as part of internal procedures and responsible business conduct.